In accordance with article 18 of Law No. 144/2015 of September 8, it is stated that in the event of a dispute, the consumer may use an Alternative Dispute Resolution Entity:
Lisbon Consumer Dispute Arbitration Centre.
Rua dos Dourados
Phone: 218 807 030 Fax: 218 807 038
E-mail: juridico@centroarbitragemlisboa.pt
http://www.centroarbitragemlisboa.pt
More information www.consumidor.pt